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AwardShop: Terms of Delivery

Das Internationale Jugendprogramm in Deutschland e.V.

Textnummer: 702800

Erstellt am 2010/11/14, zuletzt geändert am 2014/09/17

This guideline describes the framework and the conditions for buying operational material from the German National Award Authority via their online AwardShop.

Das Internationale Jugendprogramm in Deutschland e.V.

Textnummer:

Erstellt am: , geändert am:

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This guideline describes the framework and the conditions for buying operational material from the German National Award Authority via their online AwardShop.

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  1. Fundamentals

    1. Materials that are necessary to run the Award in Germany must be purchased from the German National Award Authority.

    2. To purchase these materials, there are two options:

      1. They can either be downloaded from the Online Library (www.jugendprogramm.de/bibliothek – if available online)

      2. Or they can be ordered from the online AwardShop (www.jugendprogramm.de/shop – including all restricted items).

    3. Disabled trainees of the Nikolauspflege in Stuttgart ship items ordered from the AwardShop in a school project. Orders can therefore not be processed during Baden-Wuerttemberg school holidays.

  2. Restricted Items

    1. Operating Authorities are allowed to purchase restricted items for their own use if both the

      1. Annual Fee has been paid

      2. Annual Report has been submitted.

    2. Restricted items include:

      1. Participants' Logbook Folder

      2. Record Book

      3. Badges

      4. Certificates

    3. To purchase Award Badges and Award Certificates the form “Award Record & Authentication“ of the Forms Collection (or alternatively a copy of the Logbook certificate) for the corresponding Award level has to be submitted for every Award holder.

    4. To purchase Award Badges and Award Certificates for the Gold level, also copies of the sectional assessments of the Record Book (or alternatively copies of the Participants' Logbook sectional certificates) are needed. If requested by the National Office, they also have to be submitted for Bronze and Silver Awards before delivery.

  3. Billing and Paying

    1. Upon receipt of the order,

      1. The computer system automatically produces a confirmation and sends it by e-mail

      2. The National Award Office creates an invoice and sends it by mail.

    2. Items are not delivered until the invoiced amount has been received either by direct debit or by prepayment.

    3. For permission to direct debit the appropriate form of the Forms Collection is to be used.

    4. Payments must be made on the account of the German National Award Authority under the heading “AwardShop”, stating the invoice number.

  4. Fees

    1. For the resulting shipping costs an extra, appropriate fee will be charged.

    2. Fees resulting from non-duty accounts are charged.

  5. Delivery Times

    1. Delivery time is generally 14 days from receipt of payment, for Badges, Certificates and international items six weeks.

    2. Orders cannot be processed during Baden-Wuerttemberg school holidays.